Please find our customer support opening hours listed below for the upcoming bank holiday weekend.
Latest News
Northern Ireland Only - Vision Releases We are pleased to confirm that over the weekend of 4th and 5th of April 2020, all Vision practices in Northern Ireland were updated to the most up to date Vision+, Gemscript and SNOMED CT.
Clinical Safety advisory communication regarding issue in relation to the way that eGFR result data extracted from Vision is being displayed on SCI-DC.
RESOLVED - Please be advised the Vision service desk are experiencing issues with the telephone system at the moment. Please email helpline@visionhealth.co.uk or submit a ticket via our webform and we will contact you as soon as possible.
GP Practices are reminded that the figures automatically reported for QOF payment are taken solely from Clinical Audit and not from Vision+.
For English practices, please see this notification from NHS Digital regarding the extension of the compliance deadline for national data opt-out implementation
Register for our free SMS webinar on Friday 27th March. Learn how to text your patients, to keep them up-to-date with the latest surgery, local and national advice.
As extensively reported, 1.5 million at risk patients are to be contacted and given advice with regards to Coronavirus/Covid-19. NHS Digital has supplied us with a list of patient NHS numbers in the ‘at risk’ group. These patients have been identified using several national databases, for example cancer registers and prescribing data. Overnight tonight, a one off utility will be run on your patient records, any patients falling in the ‘at risk’ group as specified by NHS Digital will have Read code 9d44 Potential infectious contact added to their record.
**RESOLVED** Please be advised the Vision service desk are experiencing issues with the telephone system at the moment. Please email helpline@visionhealth.co.uk or submit a ticket via our webform and we will contact you as soon as possible.
Please be advised the Vision service desk experienced a temporary telephone outage between 13:00 and 13:30 today. Services have now been restored, please accept our apologies for any inconvenience caused by this service impact