Prior to Enhanced Security being switched on for your practice, you have the following options:
|
Note - You must be logged in to Vision 3 as a system administrator in order to access and complete the following.
|
Resetting Passwords
To reset a user's password:
- From the Vision 3 front screen, select Management Tools - Control Panel.
- Now select Security, right click on the user concerned and select Reset Password.
- Enter and confirm a new password.
- Select OK to save.
- Tell the user the password you have set up.
|
Note - The first time a user logs in to Vision 3 they are prompted to set a new password and this one expires.
|
Clearing Failed Logins
You can set Vision 3 to lock out a user if they unsuccessfully log in too many times, see Security Settings in the Management Tools Help Centre for details on setting this limit.
To unlock a locked account:
- From the Vision 3 front screen, select Management Tools - Control Panel - Security.
- Under Current Users, right click on the member of staff concerned and select Clear Failed Logins.
The member of staff can now log in.
|
Note - If the administrator is locked out contact the Helpdesk in the usual way.
|
