The Knowledge Base in now LIVE!

Your new Knowledge Base contains a dedicated online library of help articles and documents designed to help you answer any questions you have quickly! 

Benefits include:

• Easy access – no passwords required so you can get to the information you need quickly and easily

• Simple navigation – reduce the time hunting down the answer by using the powerful search feature or explore tiles and menus

• Vision integration – ensure you don’t miss any useful or important information with the ‘Latest News’ articles visible on the Vision front screen

• Comprehensive resources in one place

  • discover hints and tips to help you use our solutions more effectively

  • access and signposting to all our product help centres

  • download and print user guides

  • request clinical audits, SNOMED code changes and place orders

  • troubleshooting and maintenance guidance

Ready to get started?

 Take a look around for yourself. 

New Learning Zone coming soon

Later this year, we are also introducing a new Learning Zone. In addition to a large selection of video tutorials, eLearning courses and full and bite-size content, the new Learning Zone will include expert learning panels. These panels will allow you to contribute and share knowledge with other Vision users and also provide the opportunity to ask questions to a dedicated expert. Look out for more information about the Learning Zone in the coming weeks.

At Cegedim, we are on a journey of continuous improvement where we listen, act and improve. We are confident that both our new Knowledge Base and Learning Zone are a step in the right direction to ensure that you benefit from the ease of access to knowledge, support and learning materials.