Issues with phone lines and ticket logging 19/07/24

Our issues with out ticket logging software and our phone lines have now been resolved. During the time we were experiencing issues some users were able to request a call back which unfortunately was not able to be connected through to a service desk analyst. If you left a call back on Friday and have not raised the issue by other means please contact our service desk again today, on the appropriate number, to raise any issues still affecting your practice. Apologies for any inconvenience caused.