Dear User,
We have noticed an increase in support calls relating to non-text characters and emojis being copied into patient records in Vision. This type of data can interfere with the proper functioning of third-party applications and may prevent V360 from synchronizing correctly.
To help avoid these issues, we strongly recommend that users remain vigilant when copying comments or notes from any third-party applications into patient records. Please ensure that no emoji’s, or other non-text characters are included.
We appreciate your cooperation in maintaining smooth operations and ensuring the integrity of patient records.
Best regards,
CHS
